Engagement Manager

Engagement Manager

win loss analysis consultants

Anova Consulting Group provides market research and consulting services to a broad range of market-leading enterprise technology, financial services, and healthcare firms.  We are experiencing rapid growth and seek an exceptional individual to join our tight-knit team for a full-time senior-level position.  Anova is based in Brookline.

Primary responsibilities include:

  • Responsibility for client experience from inception of relationship through renewal, including overall client satisfaction, delivery of research program goals and objectives, and continuation of scope of work
  • Accountability for scoping and executing client-research programs, as well as presenting the findings to high-level executive audiences
  • Cultivation of strong, collaborative client relationships through in-person meetings and regular client contact
  • Generation of revenue through program renewals and cross-selling opportunities
  • Management and development internal support team members

Qualified candidates will have:

  • 7-10 years of prior professional work experience in client relationship management role, preferably in the enterprise technology, financial services, healthcare, and/or consulting / market research industry (prior management consulting experience preferred)
  • Ability to take on a broad and evolving set of responsibilities in a fluid, entrepreneurial environment; flexibility in work/communication style; collaborative, team-oriented problem-solving approach
  • Strong communication and presentation skills (ability to synthesize and clearly communicate research findings to an executive-level audience)
  • Ability to maintain, renew and expand existing client relationships
  • Experience leading team toward client goals and contributing to team members’ professional development
  • Willingness to travel annual to client for kickoff meetings and / or final presentations
  • Strong academic credentials (MBA preferred)
  • Entrepreneurial attitude and work ethic
  • Comfort with Microsoft Office suite (PowerPoint, Word and Excel).

Send a resume to Jamie Zielinski at jamieZ@anovaconsulting.com.  No phone calls please.