Upcoming Webinars

Upcoming Webinars

win loss analysis discussion

Win More Business: The Principles of Win / Loss Research

Want to win more business? Win / Loss research has become an essential tool in today’s competitive sales markets.

Understanding what you and your team are doing well (or not so well) and even what the competition is doing better will help you win more in new sales situations.

Join our webinar to learn about Win / Loss research including the benefits of this type of research, how companies are increasing their sales effectiveness with Win / Loss, and the latest research techniques.

REGISTER ONLINE NOW for your entire team to learn how to develop an effective Win / Loss program:

August 22, 2019 at 12:00PM EST (30 minutes)

October 8, 2019 at 3:00PM EST (30 minutes)

November 28, 2019 at 3:00PM (30 minutes)

 


Getting to Green: How to Use Client Satisfaction Research to Improve your Client’s Happiness and Your Bottom Line

Want to increase your bottom line? Want to improve and understand your clients’ overall satisfaction with your organization? Client Satisfaction Research is the key tool to improving your clients’ happiness and adding to your profitability.

Join our webinar to find out “How to Get to the Green” of customer ratings. The webinar will cover the benefits of client satisfaction research, how companies can marry quantitative and qualitative research to own their entire client satisfaction experience, and examples of revolutionized Client Satisfaction Research techniques.

REGISTER ONLINE NOW for your entire team to learn how to run a successful Client Satisfaction program:

September 11, 2019 at 12:00PM EST (30 minutes)

October 29, 2019 at 12:00PM EST (30 minutes)

 


Learning from Loss: How Churn Analysis Leads to Increased Retention

Have you felt the pain of losing a client? Unfortunately, churn is inevitable. Every organization wants to retain their clients, but there will always be customers who depart. What separates a great company from its competitors is the reaction to losing a customer. How can you turn a bad situation into good? It starts with a comprehensive churn analysis program.

Join Rich Schroder, Founder and President of Anova Consulting Group, a market-research based firm that conducts churn analysis for industry-leading B2B firms, for the below webinar and learn how organizations can effectively run a churn analysis program and ultimately use it to increase client retention.

REGISTER ONLINE NOW for your entire team to learn how to run a successful Churn Analysis program:

September 26, 2019 at 12:00PM EST (30 minutes)

November 6, 2019 at 3:00PM EST (30 minutes)