The links below provide access to case studies that profile projects Anova Consulting Group has completed for clients.
The Value of Being Proactive: How Churn Analysis Helped a Retirement Recordkeeper Learn The Key to Retaining Long-Tenured Clients
Anova Customer Success Story: How A Private Equity Firm Diagnosed Churn Drivers in a Portfolio Company
A Broker-Dealer Improves Its Relationship with Its Advisor Base by 46%
Winning or Losing Comes Down to Presentation: Win Loss Case Study
Competition Drives Need for Service Upgrade: Client Satisfaction Case Study
Objective Third Party Analysis Produces More Reliable Results: Departed Client Case Study
Strategic Partner Performance Undermines the Client Experience: Client Satisfaction Case Study
Service Delivery Problems Erode Robust Sales Growth: Win Loss Case Study
Negative Perceptions Compromise Third Party Sales Activity: Intermediary Perception Case Study
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